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So, What Is a Virtual Assistant, Really?

The more your workload grows, the easier it is to fall into the trap of handling everything alone. But wise leaders know growth doesn’t come from “doing it all” or micromanaging — it comes from getting the right help. And today, that help is virtual.

Whether you need executive support, admin coverage, or customer follow-ups handled, a remote virtual assistant (VA) keeps your workflow running while you focus on results.

A Virtual Assistant Is the Secret Weapon Your Business Needs

A virtual assistant is an online professional who helps you with daily operations, recurring tasks, and time-consuming workflows. They can handle admin work, manage schedules, communicate with customers, support executives, and even manage light marketing and operations.

Virtual assistants work remotely and plug directly into your systems. Because they work across industries and teams, virtual assistants are used to adapting quickly. Their flexibility makes them ideal for businesses in growth, transition, or scaling phases, especially when the workload shifts fast and priorities change.

Remote Virtual Support is the New Normal

Since 2020, the demand for virtual office assistant services has surged. In 2024 alone, the demand for virtual assistants surged by 35%, driven by the shift to remote work and the need for flexible staffing solutions.

Companies of all sizes, from solo founders to Fortune 1,000 teams, are hiring remote VAs to handle critical yet time-consuming responsibilities, saving nearly 78% in operating costs as a result.

What used to be a stopgap solution is now a core function of modern business. And with millions of highly skilled professionals working online across the globe, your next hire doesn’t have to be local — just reliable, experienced, and ready to help.

Is a VA Right for You?

If you’re leading a business, there’s a limit to how much you can handle alone. An online virtual assistant helps you stay focused while the day-to-day gets done.

Individuals

Founders, CEOs, and consultants tend to find a virtual assistant that can help them stay organized and focused.

Businesses

Growing teams often hire VAs to support entire departments, from customer service and marketing to HR and finance.

If you’re leading a growing business and need more operational support, hiring a virtual assistant is one of the smartest ways to quickly extend your capacity.

You don’t need more hands on deck — just the right one in the right place.

Find your VA today

What Can a Remote Virtual Assistant Do for Me?

As a business leader, you don’t have time to chase admin tasks, reschedule meetings, or dig through emails to keep things moving. All your time and energy are better spent growing the business.

Instead of doing everything on your own, your VA handles all the extra stuff, like scheduling, communication, and coordination, that interrupts your focus. They work quietly in the background, adapting and executing according to your needs without constant oversight.

A dedicated virtual assistant can take on tasks like:

  • Cleaning up your inbox and managing responses
  • Coordinating meetings and protecting deep-focus time
  • Following up with vendors, leads, and team members
  • Prepping reports, documents, and internal updates
  • Maintaining your CRM and managing data entry
  • Booking travel and planning logistics
  • Supporting basic marketing tasks and scheduling

The goal here isn’t for you to offload work but to free up capacity so you can focus on your business.

Get Started

Should I Hire a Personal Virtual Assistant?

Progress stalls when low-impact tasks consume your day. As a leader, your time away from growing the business can derail your progress. According to recent studies, these inefficient business practices can erode up to 30% of your company’s revenue annually.

When you’re working nonstop on tasks that barely move the needle, it’s time to seek help.

If you’re:

  • Spending hours on tasks that don’t require your expertise
  • Setting follow-ups, updates, or admin slips through the cracks
  • Watching projects stall because you’re handling everything yourself
  • Constantly switching contexts and losing momentum
  • Leaning on your top people to do work that pulls them away from what they do best

… you’re operating without enough support — and it’s costing you more than just your time.

A dedicated virtual assistant gives you the capacity to focus on what actually drives the business forward. When you hire the right VA:

  • Daily workflows keep moving without your constant involvement
  • Low-value tasks disappear from your schedule
  • Clients and internal stakeholders get timely, consistent communication
  • Your calendar and inbox stay organized
  • You get to lead with more clarity and intent
Overwhelmed?​

Let your VA filter the noise so you can focus on what moves the business.

Stuck?​

They’ll clear your backlog before it turns into a bottleneck.

Drained?

Your VA adds structure to the chaos — meetings, follow-ups, and priorities finally have a system.

Backlogged?

No more dropped balls. Every client, partner, or internal request gets handled.

Limited Time?

You don’t need longer days —  you need less on your plate. That’s what your VA is for.

Smart support starts with knowing when to let go and level up.

Start Delegating

How To Find and Hire a Great VA

Like any strategic hire, success with a VA starts long before any work gets done. It begins with finding and hiring the right people.

But that only happens with the right process:

Step 1

Define What You Need

Start by writing down recurring tasks. These can be:

  • Inbox and scheduling
  • Admin workflows
  • Research and reporting
  • Customer service
  • Light marketing

By identifying the tasks that slow you down, you gain a clearer picture of the role your VA will likely fill.

Step 2

Choose Your Hiring Path

There are two routes you can take to find a virtual assistant. The path you end up taking will ultimately influence your success, so it pays to consider each of their benefits and drawbacks:

Hire on your own

You can post a listing on Upwork, Fiverr, or other freelance platforms. But hiring this way means you’re responsible for:

  • Sourcing and vetting candidates
  • Managing onboarding and SOPs
  • Handling payments, contracts, and feedback
  • Replacing them if things go wrong

Many businesses that try this route first end up wasting time cycling through a series of bad fits, poor communication, or disappearing freelancers.

Unless you’ve hired VAs before, you may overpay for underdelivery. To avoid that, make sure you look for the following qualities:

  • Strong written and verbal communication
  • Self-starter mindset with the ability to work independently
  • Experience supporting teams, projects, or day-to-day operations
  • Comfortable using your preferred tools (e.g., Google Workspace, Slack, CRMs)
  • Reliable availability and time zone alignment with your business hours
Work with a partner

Working with a trusted partner can make the hiring process significantly easier,  especially if it’s your first time bringing on an on demand virtual assistant. 

Instead of juggling sourcing, vetting, and onboarding on your own, the right partner handles the heavy lifting so you can stay focused on your business.

A reliable partner typically takes care of:

  • Sourcing qualified, pre-vetted talent
  • Matching based on your needs and work style
  • Onboarding and initial training
  • Replacements if expectations aren’t met
  • Ongoing support and communication tools

Your success begins in finding the right partner.
So, when evaluating providers, look for:

  • A proprietary talent pool (not just scraping job boards)
  • No upfront fees — payment only when matched
  • Transparent pricing and terms
  • A track record of placing VAs across industries
  • Built-in tools for SOPs, documentation, and feedback

Finding a virtual assistant for hire sounds simple — until you’re staring at hundreds of unvetted profiles and wondering who’s actually qualified. Without prior experience, you’re better off working with a proven partner that removes 90% of the risk. This way, you get better candidates, less back-and-forth, and faster results.

Step 3

Decide between Local vs Global

An offshore virtual assistant can offer exceptional support at a fraction of the cost of an in-house hire. Many outsourced virtual assistants have years of experience supporting U.S., Canadian, and U.K. businesses remotely.

If you decide to outsource virtual assistant services, vet for:

  • Clear spoken and written English
  • Strong internet and computer setup
  • Experience working across time zones
  • Consistent availability

Hiring offshore talent is often the most scalable option unless you need someone on-site.

Step 4

Prepare to Onboard and Manage

Hiring the right people sets you up for success. However, even the best VA needs a clear ramp-up plan.

Onboarding your new talent is an important step, so it’s important to:

  • Record SOPs with tools like Loom or Google Docs
  • Share your goals and working preferences
  • Provide access to tools and calendars
  • Schedule check-ins for alignment
  • Give feedback early and often

You scale. Your VA supports. Simple as that.

Match with a VA Today!

Scaling for Where You’re At

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Solo-preneur

Just you.

Startup

Small team

Under 50 people

Small Business

Growing workforce

50-200 people

Mid Market

Established team
200-500 people

Enterprise

Large organization

500+ people

Just Two Quick Calls 
and You're Done

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$0 dollars until you hire!

You don’t even pay until after you’ve met them. No risk. No commitment. Just results.

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With Magic You Get Way More Than Just a Great EA

A complete platform with tools and support that makes delegation effortless

Magic AI

Smart automation that amplifies your EA’s capabilities

Virtual Credit Cards

Secure payments without exposing your personal info

Automated Payroll

On-time payments and tax management handled

Hours Tracking

Smart automation that amplifies your EA’s capabilities

Magic 24/7

Always covered, even when your EA is offline

AL Role

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Billing concerns
Assistant complaints
Performance coaching
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Upskilling & Coaching
Unblocking your assistant…

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Virtual Assistant Roles

A skilled remote virtual assistant can fill a wide range of roles, helping you clear the backlog, stay responsive, and keep operations running smoothly without needing full-time hires.

Whether you’re looking to hire a virtual assistant who supports your day-to-day personally or a specialist who understands your industry, there’s a Magic VA ready to fit the role.

Types of Virtual Assistants
Virtual Executive Assistant

A high-functioning partner who handles your calendar, inbox, follow-ups, and project coordination.

Customer Support Virtual Assistant

Responds to customer inquiries, manages support tickets or emails, and keeps communication streamlined across all channels.

Admin Virtual Assistant

Handles operational workflows like scheduling, document prep, data entry, and internal coordination.

Marketing & Content Assistant

Supports marketing teams with light content tasks, basic design updates, email campaign scheduling, or social media coordination.

Personal Virtual Assistant

Helps busy professionals manage personal and work-related tasks like travel booking, reminders, purchases, and calendar management.

Industries We Support
  • Ecommerce
  • Transportation & Logistics
  • Warehousing & Supply Chain
  • Software & SaaS
  • Professional Services
  • Consulting & Agencies
  • Construction
  • Media & Content
  • Startups & Growth-Stage Ventures
  • Nonprofits

No matter where your business operates, Magic VAs can be trained on your tools, workflows, and expectations to start adding value fast.

Shift from “always on” to always ahead.

Meet Magic VAs

Why Choose Us Over Traditional Hiring

See why companies are ditching recruiters and platforms for our complete solution

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Frequently 
Asked Questions

How do you train your executive assistants?

There are three main components to our training program: a multi-day executive assistant training course (ending with a formal assessment they must pass to complete), our library of self-paced courses, and hands-on training in a remote position.

Where are your executive assistants from?

We source top candidates from the Philippines, which is among the world’s top emerging markets.

What can my virtual EA do?

The better question might be “what can’t my EA do?”! EAs can handle everything from simple tasks like calendar management to more complex tasks that require a deep understanding of your needs and preferences. Check out the use cases above for some examples.

Why should I hire a Magic EA instead of finding my own?

You can hire for almost anything online nowadays, including an EA. But how do you know the EA you’re hiring is going to be good? At Magic, we do all the pre-vetting for you to guarantee you’re getting a quality hire. We only onboard the top 1% of talent and train them to succeed. Plus, the hiring process on your own takes a ton of time and energy. With Magic, you can get started in 72 hours!

What is the hiring process like?

First, you talk to our sales team about your needs. Then, our Matching team finds a few candidates that we think will be great for you. Next, you interview the candidates and choose your favorite, or have our Matching team keep looking. Once you find the perfect hire, you’re billed weekly and there are no long-term commitments or hiring fees.

Thousands of 5 Star Reviews

Tanner Robertson
@Tanner_Rbrtsn

Big vouch for @magic. Tried them last night and definitely a keeper.

May 9
Sam Mayhew
@sxmxmxyhew

@magic YOU ARE AMAZING! you have helped me and my husband so much this past month and helped reduce so much stress. thank you for being SO awesome!! 😊

December 21
Mark Riffey
@MarkRiffey

Every time I use @magic, I ask myself why I don’t use it more often. It’s such a time saver. SMH:)

March 13
Shay Frendt​
@shayfrendt​

I have @magic make my IRL reservations. It’s worth every penny of the human interaction avoidance it provides.

January 10​
Robert Kirstiuk​
@robertkirstiuk​

@magic your service definitely is living up to its name!

November 29​
Mario Leal​
@JediMarioL​

I’ve been using @magic & loving it. Give it a try!

June 22​
Scott Rosenbluth
@scottrosenbluth

Super impressed by @magic – major time saver!

April 19​
Peter Marreck
@pmarreck​

So, @magic has consistently delivered, and by delegating a variety of task-minutiae to their 24/7 concierge service, has given me the time to focus on the things I’m best at without doing a ton of task-switching (which I’m not very good at). Not free, but good! #GetItDone

July 10
Kyle Hill
@kaleazy

Today alone @magic is 3/3 on getting some large bogus charges off my credit card. Awesome service!

June 22
Adora Cheung
@growthwise

I just use @magic to help with a task I couldn’t do myself (test out an offline service in another country). It was super quick, easy and deliverables were spot-on perfect. Highly recommend!

February 16
Fred Pace
@fpace

@magic Truly blown away by your service… 2am, cross-country, holiday request and you did it. Incredible – thank you so much!

April 17
Jed White
@jedwhite

The service from @magic is like a secret weapon. Almost nothing the team there can’t make happen. Thank you!

March 13
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Blog

Visit our Blog

How to Delegate Project Management

Here’s how to delegate project management by handing it off to your assistant. Your assistant will assign tasks to your

October 17, 2024
Link to post: How to Delegate Project Management

How to Delegate Sales Quotes to Your Assistant for Faster Turnaround

Having your assistant handle sales quotes speeds things up and lets your sales team focus on closing deals. Your assistant

October 3, 2024
Link to post: How to Delegate Sales Quotes to Your Assistant for Faster Turnaround

How to Delegate Paid Search Ads on Google

Search ads are a flexible, scalable way to get more customers to your business. You can delegate paid search to

September 25, 2024
Link to post: How to Delegate Paid Search Ads on Google

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